What personal information is collected through this Site and how is it used?
1. Web Server Logs
When you visit our Site, we may track information about your visit and use of the Site, and store that information in web server logs, which are records of the activities on our Site. The servers automatically capture and save the information electronically. The information we collect in web server logs helps CLF and its agents to administer the Site, analyze its usage, protect the Site and its content from inappropriate use, improve the user’s experience, and help our marketing efforts. Examples of the information we may collect include:
- Add your content… your unique MAC or Internet Protocol address;
- the name of your unique Internet Service Provider;
- the town/city, county/state and country from which you access our website;
- the kind of browser, operating system, and/or computer or hardware you use, including whether you access the site with a mobile device;
- the links you click on our Site;
- the date and time of your visit;
- the last web page you visited before accessing our Site;
- the pages you visit on the Site and time spent accessing those pages;
- search terms or queries that you enter on the Site.
2. User-supplied information
Public Commenting Interactive Features
Users may use the public commenting functionalities of our Site (such as likes or comments on articles or blogs posted on our Site). Any information you provide using such commenting functionalities (“Public Commenting Interactive Features”) will be considered public unless otherwise required by applicable law and is not subject to the privacy protections referenced herein. When you provide information on the Public Commenting Interactive Features, please use caution and provide only limited information or information that you are willing to be made public.
Please do not submit any confidential, proprietary, or sensitive personally identifiable information (e.g., any Social Security Number or tax identification number; age and/or date of birth; drivers’ license, passport, or identification card number; or any credit card, bank account or other financial information) (collectively, “Sensitive Information”) through the Public Commenting Interactive Features. If you submit any Sensitive Information through the Public Commenting Interactive Features, you do so at your own risk and we will not be liable to you or responsible for consequences of your submission.
If you do not wish to receive such communications, you may opt out (unsubscribe) as described below.
Free Intake Form Evaluation and Chat Interactive Features
If you fill out the general contact Free Intake Form Evaluation form (“Free Intake Form Evaluation”) or use the chat interactive features (“Chat Interactive Features”) on our Site, we will ask you to provide some personal information (such as e-mail address, name, phone number, and your city and state).
On the Chat Interactive Features, we ask that you only provide the additional general information requested by the chat agent.
For both the Free Intake Form Evaluation and Chat Interactive Features, please do not submit any confidential, proprietary, or sensitive personally identifiable information (e.g., any Social Security Number or tax identification number; age and/or date of birth; drivers’ license, passport, or identification card number; or any credit card, bank account or other financial information) (collectively, “Sensitive Information”) through the contact form. If you submit any such Sensitive Information through the Free Intake Form Evaluation or Chat Interactive Features, you do so at your own risk and we will not be liable to you or responsible for consequences of your submission.
Information that you provide to us through this Free Intake Form Evaluation or Chat Interactive Features will be used so that we may respond to your inquiry or to communicate with you in the future, and for the administration, review, and/or improvement of content of the Site. If you do not wish to receive such communications, you may opt out (unsubscribe) as described below.
Potential Client Intake Forms
Our Site may also provide links to, or we may email or text you a link to, our Potential Client Intake Forms (the “Potential Client Intake Forms”) These Potential Client Intake Forms will be clearly labeled as such.
On these Potential Client Intake Forms, we will ask you to provide personal information (such as first name, middle name, last name, company affiliation, e-mail address, physical address, state, phone number, date of birth, gender, and how you located our firm. Also, depending on the type of case, the questions may include detailed and/or personal information related to your potential matter, to help evaluate your potential matter, such as, without limitation, dates, events, names of potential defendants, and names of witnesses.
When we collect information on the Potential Client Intake Form from a potential client, this information is treated by our Firm as strictly confidential. The information is used only for the purpose of evaluating your potential legal matter and for the Firm to conduct a conflict check to determine if we have any potential conflicts with any aspects of your potential legal matter. Your personal information will also be used in the event that you hire the Firm to represent you, and the Firm agrees to represent you, in your legal matter, as necessary in the course of your matter.
Our Firm protects our potential clients’ privacy. The data submitted via these Potential Client Intake Forms are encrypted and secured using industry-standard security.
However, use of any Potential Client Intake Form does not create an attorney-client relationship with our Firm; such a relationship requires a signed, written fee agreement and retainer and administrative deposit with our Firm.
Through its Site, or by other means, the Firm may grant its clients access to the online Client Portal (“Client Portal”), a third-party service hosted and processed for us on behalf of our clients by our third-party agent, through third party services which are separate from the Site.
If we grant a client such access, the client may choose to provide us with certain data of that client’s own, which may contain personal information, through our Client Portal.
The Client Portal is used only once an attorney-client relationship is established, which requires a contract signed by both the client and the Firm and deposit of our administrative fee and any retainer.
All nonpublic information received from a client is strictly confidential and our Firm protects our clients’ privacy. We restrict access to nonpublic personal information about clients to those members of our Firm who need to know that information to provide services to our clients. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard our clients’ nonpublic personal information. The data submitted via the Client Portal is encrypted and secured using industry-standard security and is stored by our third-party agent on secure servers located secure datacenters. Please note that data on the Client Portal is shared with the client’s intended recipient.
Additionally, we do not disclose any nonpublic personal information about our clients or former clients to anyone, except as required by law.
If you have any questions about this policy, please do not hesitate to contact us.
California Do Not Track
We do not track visitors over time or across third-party websites and therefore do not respond to Do Not Track (DNT) requests. Our web services do not alter, change, or respond upon receiving DNT requests or signals in browsers. As described in more detail above, we track user activity using web server logs and similar technologies. Information collected in web server logs helps us analyze website usage and improve the user’s experience.
How is personal information protected?
We take certain appropriate security measures to help protect your personal information from accidental loss and from unauthorized access, use, or disclosure. However, we cannot guarantee that unauthorized persons will always be unable to defeat our security measures.
Who has access to the information?
We will not sell, rent, or lease mailing lists or other user data to others, and we will not make your personal information available to any unaffiliated parties, except as follows:
- to agents, website vendors, and/or contractors who may use it on our behalf or in connection with their relationship with us;
- if we are unable to assist with your matter, but know an unaffiliated attorney or firm that may be able to help you, we may refer you and share information you provided us with that party; and
- as required by law, in a matter of public safety or policy, as needed in connection with the transfer of our business assets (for example, if we are acquired by another firm or if we are liquidated during bankruptcy proceedings), or if we believe in good faith that sharing the data is necessary to protect our rights or property.
How can I correct, amend, or delete my personal information, opt out, and/or unsubscribe from future communications?
You may unsubscribe from and/or opt out of any future contacts from us at any time. Contact us via the phone number, contact form or mailing address which may be found here https://www.costanzo-law.com/contact-us/ on our Site at any time to:
- see what data we have about you, if any;
- change/correct any data we have about you;
- ask us to delete any data we have about you; and/or
- opt out of future communications from us.
Date updated: July 29, 2022